QA Contributor
Tadween — Mobile Productivity App
End-to-end QA on an Android productivity app: functional testing, defect reporting, and feature validation across devices.
Mobile TestingDefect ReportingAndroidTrello
ISTQB-Certified QA Engineer
Amr Mostafa.
QA Engineer shipping reliable software through structured testing & root cause analysis
4+ years bridging application support and software quality — turning production incidents into testable, measurable improvements across Agile teams.
Sheikh Zayed, Giza, Egypt
Experience across
Pixelogic MediaAramex × AmazonJovitronixConcentrix
About
From support desks to shipping reliable releases.
QA Engineer with hands-on expertise in manual & automated testing, defect lifecycle management, API testing, and SQL validation. I move fluently between Engineering, DevOps, and Security teams to ship dependable releases on time.
Quality Mindset
Test plans, case design, and defect lifecycle ownership across SDLC and STLC.
Root Cause Analysis
Logs, SQL queries, and workflow tracing to isolate the real failure — not just the symptom.
Cross-functional Delivery
Daily collaboration with Engineering, DevOps, Security, and UAT stakeholders in Agile sprints.
Continuous Learning
ISTQB CTFL v4 certified, Generative AI Tester in progress, plus MCSA and CCNA fundamentals.
10+
Workflows automated
4+
Years across QA & support
4
Companies served
15+
QA disciplines practiced
Experience
A career compounding from support → quality.
Each role added a layer — networking, AD, application support, and now end-to-end QA.
Jun 2025 — Present · Full-time
Application Support Specialist
Pixelogic Media
- Accelerated workflow execution by developing automation scripts that eliminated repetitive manual tasks and improved team productivity.
- Act as escalation point for complex application issues across internal and customer-facing systems.
- Reproduce defects and run root cause analysis with logs, SQL queries, and end-to-end workflow tracing.
- Validate bug fixes, run regression and smoke checks, and support UAT confirmations before production release.
- Partner with Engineering, DevOps, and Security inside Agile sprint cycles to ship dependable releases.
May 2024 — May 2025 · Part-time
Technical Support Engineer
Jovitronix
- Validated end-to-end accuracy of EAS, people-counting, and traffic-analytics platforms against client SLAs.
- Performed system testing, integration validation, and performance tuning across hardware/software stacks.
- Acted as the bridge between technical and client teams to confirm configurations and end-to-end functionality.
Feb 2023 — Feb 2025 · Full-time
IT Helpdesk Engineer
Aramex × Amazon Project
- Owned Amazon's Java-based label printing reliability — maintained scanner fleet and Active Directory access for warehouse operators.
- Resolved IT incidents in Freshdesk; reproduced and documented issues for clean escalation and traceability.
- Configured Aruba access points, Palo Alto firewall rules, and AD user accounts for a fast-moving fulfillment site.
Feb 2022 — Jan 2023 · Full-time
Technical Support Specialist
Concentrix
- Diagnosed connectivity and service issues from line readings, signal strength, and network settings.
- Escalated unresolved tickets with detailed documentation, ensuring clear defect traceability for L2/L3 teams.
Skills
A QA toolkit grounded in real production systems.
Sharpened across application support, mobile testing, and infrastructure operations.
Programming
Python70%
SQL82%
Java85%
C++75%
Testing & QA
Manual & Functional Testing95%
Test Case Design & Execution92%
Regression & Smoke Testing90%
Integration & System Testing88%
Mobile Application Testing80%
UAT Support85%
Automation & Performance
Selenium70%
JMeter (Performance)72%
Test Automation Frameworks65%
AI & LLM Tooling
MCP & Connectors82%
Prompt Engineering88%
Skills in Claude Code80%
API & Data
Postman90%
Swagger80%
SQL & DB Validation82%
Process & Tools
Agile / Scrum90%
Jira92%
GitLab & CI/CD75%
Defect Lifecycle95%
Support & Infrastructure
Active Directory80%
Windows Server75%
Networking (CCNA)75%
Freshdesk85%
Projects
Selected work & impact case studies.
A mix of shipped product QA and process improvements that moved real metrics.
Application Support · Pixelogic Media
Workflow Automation Scripts
Accelerated workflow execution by developing automation scripts that eliminated repetitive manual tasks and improved team productivity.
Automation-SeleniumScriptingJavaProcess Improvement
IT Helpdesk · Aramex
Amazon Label-Printing Reliability
Kept Amazon's warehouse Java-based label printing operation running through proactive scanner maintenance, AD access hygiene, and rapid incident triage.
Java App SupportActive DirectoryHoneywellFreshdesk
Certifications
Continuous credentialing.
Software Testing Diploma
Waretech Academy · Nov 2025 — May 2026
ISTQB FL v4, Manual + Automation-Selenium, API Testing, Mobile Testing,Database Testing, Agile, AI in Testing.
ISTQB Certified Tester Foundation Level (CTFL) v4
ISTQB-ESTB · Certified
Candidate Name: Amr Mostafa
Credential ID: 260XXX029
Certification Date: 14-June-26
ISTQB Generative AI Tester
ISTQB · Pending Examination
Specialist certification on using generative-AI for testing — exam scheduled.
MCSA — Microsoft Certified Solutions Associate
Microsoft · Self-study
Windows Server administration fundamentals.
CCNA — Cisco Certified Network Associate
Cisco · Self-study
Routing, switching, and networking fundamentals.
Achievements
Wins that moved the needle.
- Boosted team productivity at Pixelogic Media by building automation scripts that eliminated repetitive manual tasks.
- Trusted escalation point across Engineering, DevOps, and Security teams.
- Maintained Amazon warehouse label-printing reliability across a 24/7 fulfillment site.
- Validated multi-platform analytics systems (EAS, people counting, traffic) against client SLAs.
Education
Foundations.
B.Sc. Computer Science
Lobachevsky State University of Nizhni Novgorod
Jan 2017 — Aug 2021 · Russia
Languages
Multilingual delivery.
ArabicNative
EnglishFluent
RussianIntermediate
Contact
Let's build reliable software together.
Always glad to connect — whether it's about testing, a question, an opportunity, or a collaboration. I usually reply within a day.